CareONE Concierge

Our Pharmacists help physicians manage their patients’ chronic diseases AND increase their revenue at the same time!

Services

Our Services improve patient outcomes.

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How To Grow Your Practice …Without Working Harder Than You Already Are!

The Markets We Serve

Our business model and software solutions serve three distinct components of the medical provider ecosystem. In all instances, we can communicate directly with your electronic medical records or practice management software to avoid the need to access multiple medical record systems.

Pain Management Practices

If you treat pain for your patients and prescribe schedule 2 medications, you know the challenges you face. These challenges include:
(1) Engaging the patient every 1-2 months for a check-in;
(2) Reviewing the Urine Drug Screen (UDS);
(3) Scheduling follow-up UDS;
(4) Reviewing the prescription drug monitoring program (PDMP) for red flags;
(5) Conducting opioid abuse risk assessments using the Opioid Risk Tool (ORT) and Current Opioid Misuse Measure (COMM);
(6) Documenting everything consistently in your EMR - and much, much more that your physicians do not have time for!

Increase Your Income

Our Concierge Pharmacists deliver a full suite of services on your behalf at no upfront cost to you. OUR GOAL is to partner with YOU, TO IMPROVE THE LIVES OF YOUR PATIENTS UNDER YOUR DIRECTION AND YOUR GUIDANCE.

At-Home COVID Testing Solution

We provide a concierge pharmacist led care team which can deliver our At-Home COVID19 testing solution for asymptomatic patients that will keep them active and safe during these unsettling times.

Diabetic Remote Patient Monitoring Solution

We provide your high-risk diabetic patients with a monitoring solution, managed by a pharmacist-led care team for the information you need to improve patient outcomes.

Year Experienced

The COVID Pandemic has changed the world forever.

During the first 90 days of the shutdown primary care physicians performed 55 million less patient encounters than normal!

Patients are afraid to go to the doctor

Will patients return to sitting in waiting rooms with other sick people in the future?

Patient have now experienced Telemedicine

Overall many people prefer the virtual visit because it reduces the time and hassle of going to the doctor.

Medicare/insurance now pays for Telemedicine

Since March 2020 Medicare has been paying providers for virtual encounters. How can they possibly put that genie back in the bottle?

During the first 90 days of the shutdown primary care physicians performed 55 million less patient encounters than normal!

Increase Revenue with your Medicare High-Risk Diabetic Patient Population

Work smarter not harder by allowing our pharmacist-led care team to perform the billable patient encounters and remote patient monitoring (in office or via telehealth) to increase your revenue. This will also provide you with real time actionable data to better manage patients who struggle to adhere to their medication regimen and follow the care plan you have created.

Improve Outcomes for Diabetic Patients

Acute care absorbs a great amount of your time and squeezes out the capacity to provide robust chronic care and remote patient monitoring solutions. Our combined efforts will deliver more frequent chronic care monitoring, and a host of additional revenue generating encounters that free you to spend more time with your patients, thus delivering better patient outcomes.

Improve Your Quality Measures with no upfront cost for all your Medicare Diabetic Patients.

All the services we provide are billed using your NPI and we only get paid if you get paid. We communicate directly with your EMR so that you and your staff can review the encounters and documentation exactly where you are accustomed to looking for it with no need to have multiple software logins.

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Professional Staff

Kinds Of Medicine

Doctor Specialists

Active Members

Our Leadership Team

OUR CareONE Concierge team

Peter Bechtel

President

Jonathan Katz

Chief Operating Officer

Crystal Cruz

Vice President of Customer Success

Jason Cavolina

Vice-President of Clinical Operations

Testimonials

Dr. Michael Goodman, MD a board-certified internist and Concierge Physician in Bellmore, NY who has been practicing medicine for 42 years..

I recently made the decision to add an enhanced program called PharmD Concierge as part of my practice because I wanted to enhance the medication management the Pharmacist delivers, plus add other value-based services for my patients that support my goals as a physician. My patients appreciate being able to have a medication expert in my office to address their medication questions and help them find ways to lower the costs of the prescriptions that I prescribe. This is a collaborative program with true medication experts, who know how to work professionally with our patients as an extension of the personalized approach that we deliver every day. Through this program I have also been able to offload a portion of my work and the work of my staff, allowing me to address even more of the total care management issues of my patients. Lastly, I am seeing a revenue bump in my practice with the increase reimbursements for wellness screenings, advance care planning and follow up clinical encounters. The PharmD Concierge program has provided this turnkey solution to us with No out of pocket expense to the practice.

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Frequently Asked Questions

Here are some of the more common questions we get asked

What areas of the country are your services available in?

We can service practices anywhere in the continental United States. We started on the East Coast in the New York area but are expanding rapidly.

How does the billing for services work?

We work under a collaborative business agreement with your practice or your organization. We provide services under your direction and compliantly generate revenue under your NPI. After you have been paid we charge a flat fee for our services. We perform the billing on your behalf and deliver the paid claims directly into your bank account.

What is the patient experience like?

We are essentially working for you and your practice. We perform all of our services on your behalf. Our PharmD team is focused on improving patient outcomes and building relationships that lead to better care and better quality of life. We don't fill prescriptions so we have no interest in driving prescription volume only in helping patients thrive.

How do you engage my patients?

Patients are engaged in office or through our TelePractice solution. We work with you to develop lists of patients that need our assistance. After that we perform the outreach to engage the patient in improving their health. We execute the patient encounters, create the Careplans for your approval, and send updates to your EMR.

How much of a burden does it put on my staff to begin working with you?

None , we do all of the work on the patient encounters. We perform the outreach, schedule the encounters, submit the Careplan to your physician and perform the billing. Typically, we make your life easier not more difficult. Our goal is to reduce your stress levels.

How long have you been doing this concierge practice model?

We have been physically embedded in medical practices for over 6 years. The pivot to our virtual care model using our TelePractice tool-set occurred at the beginning of the COVID Pandemic.

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